Cancellation and Refund Policies

Cancellation & Refund Policy

We strive to provide a hassle-free cancellation and refund process for our users. Please review our policy below:

1. Cancellation Timeframe:

   Users can cancel for free if done before 30 minutes of the scheduled pickup time.

2. Charges for Late Cancellation:

   If cancelled within 30 minutes of the scheduled pickup time:

   • 50% of the payable amount will be charged.
   • If already paid in advance, the charged amount will be refunded within 7 days.
   • If not paid in advance, the charged amount will be added to the next booking.

3. Refund in Case of Interruption:

   If the booking is interrupted due to:

   • Any technical issue or unavailability of trainer from our side.
   • Refunds will be provided within 2 days.

4. No-Show Policy:

   No refund shall be provided if the user fails to appear for the session without cancelling the booking.